Politica de privacidade e cookies
Security and Privacy
Basecol Mix guarantees its customers complete transparency and control over the collection, storage, and use of Personal Information contained in its Databases. In this context, Basecol Mix adopts the legally required levels of data protection security, with special security seals and anti-fraud systems, which makes the purchase secure and prevents the loss, misuse, alteration, unauthorized access, or improper subtraction of collected Personal Data. This document seeks to clarify to our customers and partners how and why Basecol Mix works with this information.
Security
Basecol Mix guarantees the security and privacy of the identity of customers who make purchases in the online store. Registered data such as name, address, and credit card number are protected by encryption while being sent and kept confidential on secure servers of the Basecol Mix website.
The Basecol Mix website has adopted the legally required levels of data protection security, having installed all the means and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access or improper removal of collected Personal Data. However, the user should be aware that internet security measures are not entirely infallible.
Basecol Mix reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, or those relating to commercial practices. In any case, Basecol Mix will announce the changes introduced on the website, through this page (Privacy Policy), with reasonable advance notice before their implementation.
Information Collection
By registering with Basecol Mix, customers voluntarily determine that they wish to provide their Personal Data required for contracting, updating or canceling certain services offered on or through the website, such as: newsletter, purchases in the Online Store, contact with customer service and others. Personal Data collected by Basecol Mix will be processed automatically and incorporated into the corresponding electronic personal data records, for which Basecol Mix will be the owner and responsible party.
Use of Information
The personal information provided by customers is for the exclusive use of Botica Erva Doce. It is used for the basic purpose of identifying the user audience, their profile and purchasing habits, for management, administration, customer service, expansion and improvements in the products and services offered; also for adapting services to the preferences and tastes of users, for the creation of new products and services, and for sending operational and commercial information relating to products and services, through traditional and/or electronic means.
It is the user's responsibility to:
Ensure that the Personal Data provided is true and always up-to-date;
Never transfer their digital password to third parties; and inform Basecol Mix as soon as possible about suspicious or fraudulent activity on the credit card used for online purchases. Basecol Mix will take appropriate action immediately.
Basecol Mix is committed to:
Promptly correcting any changes related to the User's Personal Data. To this end, the User must inform us of any changes to their data.
• Not disclosing, without prior authorization, the email address of any internet user who registers on pages that require the filling out of personal data, such as pages for Cards, Chat, Forums, emails, and others that exist or may be created.
• Allowing the internet user to cancel, at any time, the sending of previously requested informational material via email.
• Not selling or disclosing customer data for purposes other than Basecol Mix's own actions, regardless of how this data was obtained, for example, customer service, product information, promotions, or any other way of obtaining data.
Basecol Mix adopts a policy of not disclosing information about accesses made by its users, unless required to do so by court order or in strict compliance with legal regulations. Similarly, Basecol Mix keeps the private registration data of its users confidential, only disclosing it to third parties in cases where there are no legal prohibitions, or due to a court order, or with the authorization of its owners. The Basecol Mix website may offer links/addresses to third-party pages on the internet. Basecol Mix cannot be held responsible for the privacy policies practiced by websites accessed through these links.
What are Cookies?
Cookies are data files that generate information when you access a website. The Basecol Mix website may occasionally save these data files called cookies on the user's computer. These files do not occupy memory space on the computer, but they allow for the personalization of each page you view on the site, making your browsing experience more interesting and faster. However, you can disable the installation of these files in your browser software if you prefer, while still continuing to use the services offered by the site.
Can I disable these cookies?
Users of the Basecol Mix website are required to authorize the use of cookies, except for so-called necessary cookies (which are data files that allow the site to function). Therefore, you can disable or adjust cookie settings as you wish, directly in your internet browser.
What happens if I disable cookies?
If you choose not to authorize certain cookies, some site functionalities may not work correctly.
Basecol Mix guarantees the security of your purchase and respects your privacy. We wish you happy shopping!